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Frequently Asked Questions

What is CellTracker?

CellTracker is a free, undetectable, and advanced free mobile tracking application exclusively designed for Android Phones. It tracks and records all user activity from the monitored smartphone which includes browsing history, live-location status, all-call recordings, photos, videos, SMS, social media notifications, e-mails, installed apps, web-filtering, contacts and many more.

How does CellTracker works?

CellTracker mobile tracker application should be installed on the Android smartphone you want to track and monitor. CellTracker’s installation also requires physical access to the target device (hold in your hands) for about 2 minutes.
Then, create an account and save it with the necessary parameters. Once the installation is complete, all the data even the deleted one, gets downloaded to your private account. From then on, the entire activity can be witnessed from any browser on PC or mobile by going into https://CellTracker.io
Note: The targeted phone must have internet access and be compatible to CellTracker – Free Mobile Tracker Application. Internet connection is a must to install this app on the smartphone.

Why Should We Use CellTracker?

To protect our children by witnessing their entire mobile proceedings
To know the live whereabouts of our family members
To trace & measure our employees’ activity on business mobiles
To verify all our suspensions on loved-ones or better-halves
To maintain a clear record of our entire mobile-activity

Does CellTracker works worldwide with any mobile service provider?

Regardless the network of mobile operator or the geographic location of the target smartphone, CellTracker – free phone tracker works everywhere in the world at free of cost. But, Please note that this application is intended to be downloaded and used by nationals of the country of India only. If you belong to any other country, you are warned to not download or use the application.

Is CellTracker legal to use?

The CellTracker- free Mobile Tracking application is absolutely legal. It acts as a parental solution to check out kids’ mobile activity and is a good method for the management to access their employees’ activity on business mobiles. But, to avoid problems, it’s advisable to inform the employees and acquire their permission for the use of CellTracker.
Note: In most cases, it’s against the law to install monitoring software on a cell phone or any other device without having received express permission. You are required to inform users of the device that they are under surveillance. Any breach of this obligation is your own responsibility and the installation of the application is at your own risk.

Where can I find the tracked/recorded activity or the transferred data?

Upon successful installation and configuration of CellTracker into the target-user mobile, the entire data gets automatically forwarded to your dashboard, which can be accessed in CellTracker’s website and APP with proper credentials.

Why should the target smartphone be connected to the internet?

For allowing CellTracker transfer data from the monitored device to the control panel. The system is compatible with Wi-Fi and 2G/3G/4G connections. Once the data is transferred to our server, they are displayed on the control panel of your account. It is not necessary for the target device to be permanently connected to the Internet, since the entire data gets automatically saved at the time the device reconnects.

Can my lost smartphone be recovered with CellTracker?

Yes, but only if you’ve CellTracker installed in your mobile. This monitoring app locates the exact point of your smartphone. However, the app must be installed in the mobile before the incident.

Is CellTracker really free of cost?

Yes. CellTracker – Free Mobile spy app is absolutely free to install and use, with 35+ mind-blowing mobile spying features. We’ve a PREMIUM version, which allows storing your data longer on the dashboard or in our servers. It also clears some limitations.

Can I track several devices with the same account?

Yes with the CellTracker premium version the number of monitored phone is unlimited! With the free version, the number of monitored phone is limited to 2.

How to Re-Active Deactivated account?

Just email us on the: support@celltracker.io from E-mail Id that associated with your account and your account will be activated within 24 hours.

How to Reset Password?

There are two possible ways to reset the password, As mentioned below.
1. Click on Forget Password link given in to Login page and enter your E-mail id and press submit button. And within few seconds you will receive an E-mail to reset your password.
2. Login to your account and click on your name at the top right of the screen, choose ‘change password’. Enter your current password once, new password twice and click on Change password button.

Unable to Log-In or Unknown Errors?

There can be Two Possible reasons that you are unable to log in.
1. Your account is not verified yet, check it out your email account and verify your email to make your account verified.
2.You may forget your password or username, In this case, your E-mail is your username and you can reset the password with forget password link given in login section.

Someone installed Celltracker on my Mobile?

If someone installed our application without your knowledge on your device then please contact us at support@celltracker.io with your mobile IMEI details and we ensure you that we will erase your mobile data from our server and block that user as well. (You can get IMEI number by dialing *#06# on the mobile)

Does CellTracker application is invisible?

CellTracker free operates in stealth mode. No icon is displayed and the product appears on the application’s database of the device under different names (GPS), which leaves almost no chance for the user to identify the software.

How to uninstall CellTracker app ?

STEP 1 : Settings => Security => Device administrators => Uncheck « GPS »
STEP 2: Settings => Apps or Applications or App Manager => « GPS » => Uninstall

Why do we need to login regularly?

In order to keep the CellTracker application free, we are forced to limit the number of requests so as not to clutter the database unnecessarily.Thus only the customers really active on the site will be able to keep the free use of the service.
For customers using the free account, without connecting to the site for 7 days from the last login, the target account will be automatically Suspended and deleted.
For customers using the premium plans, no weekly connection is required. As long as your offer is active, no phone will be deleted.

Why does the target device have to be connected to the Internet?

The target device must be connected to the Internet to enable Celltracker to transfer data from the monitored device to your control panel.
The system is compatible with Wi-Fi and 2G/3G/4G connections. Once the data is transferred to our server, they are displayed on the control panel of your account.
It is not necessary that the target device is permanently connected to the Internet since the data are saved the time that the device reconnects.

What devices are supported by CellTracker?

=> The target device must be a fully operational android 4+
=> The target android device must be connected to the internet
=> You’ll need physical possession of the device to install celltracker
SUPPORTED FEATURES:
=> Monitoring of social media apps (snapchat, skype, facebook messenger, viber, line, whatsapp, telegram)
=> Current gps locations
=> Text messaging
=> Monitoring of phone calls and call recordings
=> Review the full contact list
=> Read all emails
=> Internet usage: browsing history/bookmarks/keyword alerts/optional blocking
=> Calendar activities
=> Device wipe out
=> & more!

Do I have to register for a CellTracker account to install the app?

Yes, you need to register for a CellTracker account. Besides giving you with the six digits access code.

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